Privacy Policy

1. Our Commitment to Your Privacy

At North Smart Vedik Puja (operated by Senior Vedic Pandit SANTHOSH KUMAR PANDEY), we hold the sacred trust of Bangalore families with the highest reverence. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, call our booking numbers, or communicate with us via WhatsApp.

We comply strictly with international advertising standards, including Google Ads Destination Requirements and user data safety policies.

2. Information We Collect

We only collect information that is strictly necessary to plan, schedule, and perform your requested Vedic puja ceremonies:

• Contact Details: Your name, phone number, and WhatsApp contact details when you initiate a booking inquiry or phone call.
• Ceremony Details: Type of puja requested (e.g. Griha Pravesh, Satyanarayan, Rudrabhishek), preferred ceremony date, family gotra/nakshatra for sankalpa, and special ritual requirements.
• Location Data: Your home, apartment, or office address in Bangalore where the puja ritual will be performed.
• Log & Technical Data: Standard internet log data, IP addresses, browser type, and device information gathered anonymously to ensure website performance and security.

3. How We Use Your Information

Your information is used solely for the following legitimate service purposes:

• To provide personalized Shubh Muhurat consultation and timing guidance.
• To coordinate the arrival of North Indian Hindi Pandits at your designated Bangalore location.
• To provide transparent pricing, 40% festival discount quotes, and customized puja samagri checklists.
• To address your questions and provide pre-puja preparation advice.
• To measure and improve the effectiveness of our Google Ads campaigns and website user experience.

5. Google Ads, Cookies & Conversion Tracking

Our website uses cookies and standard web tags (such as Google Ads conversion tracking and analytics) to understand visitor engagement, record phone call or WhatsApp inquiries generated from search advertisements, and deliver relevant services.

These tools do not store personally identifiable financial data. You may modify your browser settings to decline cookies at any time, or manage your Google ad settings at Google Ad Settings.

6. Data Retention & Your Rights

We retain contact and ceremony records only for as long as necessary to complete your puja coordination and maintain basic booking history. You have the right at any time to:

• Request a copy of the personal details we have on file for your booking.
• Request immediate deletion or updating of your contact details from our records.
• Opt out of any follow-up service reminders or auspicious festival greetings.